General inquiries
New around here? Start with the basics.
Novonode strives to provide affordable hosting to users around the world. All while keeping the pricing as budget friendly as we can. With over 9 locations locations worldwide, we do our best to give you the best possible connection to your services, whether that be website, game, or cloud hosting.
Affordable Pricing With Easy Install.
Path.net Protected FiveM Servers.
Perfect for single or multiplayer games.
Get more power with optimized resources.
We have a public node stats page that shows our current resources on all nodes.
Our services are protected via our modern-day mitigation system which vacuums up bad traffic.
All of our packages come with manual created backups that can be restored at the touch of a button.
Our fast, reliable, and knowledgeable support team work hard everyday to keep your services online.
Not satisfied with your product? We offer a 24-hour money-back guarantee on all services.
We select the hardware that we offer our customers, to ensure that your service is always online.
We strive to prioritize service availability. We have engineered our network to ensure our SLA is met.
We offer quality support, powerful hardware and reliability for an affordable price.
Our strategically chosen locations are the ultimate hubs for game server hosting, catering to communities of FiveM, Rust, Gmod, Minecraft, and more. We take pride in delivering unmatched performance and reliability, guaranteeing our customers 99.9%+ uptime through state-of-the-art facilities, cutting-edge hardware, and redundant uplinks.
New around here? Start with the basics.
Frequently asked questions about our VPS services.
Frequently asked questions about our Game Hosting services.
Frequently asked questions about our Web Hosting services.
New around here? Start with the basics.
Our support team is available 24/7. If you have any questions or need any assistance, you can contact us at any time. Please bare in mind that support may be slower depending on timezones.
Setup is instant! Our automated system will automatically provision your service immediately after you have completed your order. If it has not been activated after 20 minutes, please contact our Support Team.
Absolutely! We provide the tools necessary to access your service, allowing the transfer of services to be as seamless as possible. If you currently have a VPS, Minecraft server, Website or any other service we offer with another hosting company, contact our Support Team to inquire about a transfer!
We offer a 24-hour moneyback guarantee. If for any reason you are not happy with your purchase, or simply changed your mind, contact us for a full refund. All we ask is that you let us know why, so we can improve our services for future customers.
Frequently asked questions about our VPS services.
No. Our Virtual Private Server (VPS) services are unmanaged. Unmanaged meaning we only provide bare minimum in terms of support for them. If you are interested in receiving further support, please contact our Support Team to discuss any possibilities.
We use VirtFusion for all of our Virtual Private Server (VPS) packages.
We allow upgrades on VPS', however due to the nature of virtualization issues, we cannot allow downgrades.
Yes. You can enable and disable rescue mode from the VPS control panel.
We try to make our VPS service as easy as possible to use. We suggest using a trusted and experienced System Administrator for security reasons, or for tasks you cannot complete yourself.
Please contact our Support Team if you would like to request a software installation. (Rates may vary)
Frequently asked questions about our Game Hosting services.
We use a modified version of the open-sourced Pterodactyl panel for all our Game Hosting plans. If you have any questions or feature requests, be sure to let us know in Discord.
It is instant.Our automated system will automatically provision your service immediately after you have completed your order. If it has not been activated after 20 minutes, please contact our Support Team.
All of our Game Hosting plans include manual backups. We do not provide any automated backups however, you can create a schedule through our control panel to create automatic backups.
We support a variety of games, some of which you can find on our game hosting page, you will find a completed list by clicking the Change server type option under settings on the games panel. If there is a game you don't see supported but would like to, please let our Support Team know.
Yes! You can upgrade or downgrade your Game Hosting package at any point through the Client Area.
If you are interested in purchasing additional storage, please contact our Support Team.
When creating a database through the control panel, you will be provided with credentials that you can use to access PHPMyAdmin.
Frequently asked questions about our Web Hosting services.
We use cPanel for all our Website hosting packages.
Yes. It is possible for you to create full backups of your web hosting account via cPanel.
We use PHPMyAdmin as an interactive database management system which is built into cPanel.
Our Website hosting servers are located in Falkenstein, Germany.