We have a public node stats page that shows our system resources on all nodes. We have custom build monitoring scripts that warns of potential system overload with staff monitoring them 24/7/365.
Our services are protected via our modern-day DDoS mitigation system which vacuums up bad traffic and only sends legitimate traffic to our hosting servers to ensure a smooth service.
All of our Minecraft Server Hosting packages come with manual created backups that can be restored at the touch of a button. We also provide manual restores upon request.
Our fast, reliable, and knowledgeable support team works hard every day to keep your services at their peak performances, and resolve any issues you may have.
Not satisfied with your product/service? We offer a 72-hour money-back guarantee on all services. Simply open a ticket within 72 hours of receiving your service, and our team will issue a full refund to you.
At Novonode, we hand-select the hardware that we choose to offer our customers. We use the hardware chosen, to ensure that your service is always online, and running at it's peak performance.